Frequently Asked Questions
Here you'll find answers to frequently asked questions. Don't see your question there? Feel free to contact us.
You have 14 days to return your order after receipt.
It is best to consult our returns policy to return your order correctly and quickly.
Please see our shipping policy here.
Shipping costs within Belgium are €6.50. To the Netherlands, they are €8.00. We ship with Bpost or PostNL.
Shipping is free on orders over €75. Currently, we only ship to Belgium and the Netherlands.
Orders are shipped within 1-2 business days. You'll receive a tracking link once your package is on its way.
After shipping, you will receive an email with a tracking link to follow your order live.
You can email us at info@deuxfils.be or fill out the contact form on the website.
We accept Bancontact, credit card and Apple Pay.
Yes! You can purchase our digital gift card here and receive it immediately in your inbox.
Sign up for the product and we will notify you as soon as it is available again.